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Cookies

This pages contains full information on the cookies we use to allow full functionality of the Cases UK website. This includes details on all the cookies we may use, plus ways in which you can opt out of these cookies should you wish.

Alternatively, please use the links to the right of this text to select and alternative help topic. 


What are cookies?

A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.

Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.

There are specific cookies related to knowing whether a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the Cases UK website to know what information to show you, or if it needs to ask you to log in.

Cookies cannot carry viruses or install malware.

By using the Cases UK website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the Managing Your Cookies section for details on how to adjust your settings.


Why does Cases UK use cookies?

Cases UK uses cookies and similar technologies to facilitate orders, recognise customers and to understand and facilitate the customer browsing and shopping behaviour. This enables us to understand what elements of our site work well, and which ones don’t. We use this information to improve our website to offer the best shopping experience for our customers. Our website may also employ cookies and similar technologies placed by our carefully selected third party partners to help provide you with relevant advertising and manage our commercial relationship with those partners.


Do I have to accept cookies?

To make full use of the Cases UK website, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer, tablet and mobile phone.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will not be able to place an order as cookies are required for the ordering process to be completed.

If you are uncertain about whether you would like to change your cookie settings, please see the list of cookies and how they improve your experience as a customer and to help you understand how and why we use cookies.


Are cookies used on web, mobile and tablet?

Yes, cookies, or other data storing devices are used on all of our digital channels (web, mobile and tablet).


How long do you keep cookies for?

On the whole we only keep cookies for the duration of your visit to one of the Cases UK website except where indicated otherwise in the Cookie List. Please refer to the Cookie List for more information. Cookies placed by our carefully selected third party partners may be retained for longer.


Do cookies contain my personal information?

No, cookies do not contain confidential information such as your home address, telephone number or credit card details. However, Homebase does not control what information is stored by third party cookies.


Types of Cookies

Please see below for a summary of the different types of cookies that may be used on the Cases UK website.

Session Cookies:

These cookies only last for the duration of your visit to our website. We use session cookies to help improve your experience with us and to support key activities that you want to undertake on our website. An example of this is in our shopping cart, where session cookies are used to retain the items you added to the cart until you are ready to checkout. These cookies are administered by us and none of your personal data is stored or retained after you have left our website.

Persistent Cookies:

These cookies are written on to your computer’s browser and remain in place until they expire or you choose to delete them. These cookies are used for a two primary purposes:

Marketing

These cookies are used to measure your engagement with our website. They allow us change and develop our website to improve your experience with us. We may use this data to send you communications around areas of interest to you. Our marketing cookies also allow you to participate in customer surveys, giving you a chance to provide us with feedback and allowing us to further improve your online experience.

Onsite experience

These cookies are used to support your experience on our website, such as the ability for you to leave product reviews, and to measure how you respond to enhancements that we test from ultime to time.

Third party cookies

Cases UK uses a variety of carefully selected third parties to provide certain services to improve the service we offer to you. Some of these third parties use cookies. Third party cookies are those that are set by a domain different to the one that the user is visiting.

Cases UK also provides links to external third party websites and you may chose to click through to these sites. If you do so, these third party sites may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the cookies policies on the respective websites for more information about what they do with cookies and how you manage them.


List of cookies we collect

The table below lists the cookies we collect and what information they store.

 

Cookie Name

Cookie Description

CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

By using this site you agree that the website data is collected as described above and is stored anonymously.

We take privacy very seriously and do not give the collected data to any third party. The data collected is used only for the purposes of evaluating and optimising our website. The visitors are non identifiable by the data collected. Furthermore, the data is not merged with other data.

You can prevent cookies from being stored by your browser. We suggest that you do not make use of this feature as this may limit the use of the Cases UK website and may cause it to not function correctly.


Social share tools

We offer our customers the ability to share products on social networking sites such as Facebook. If you take the opportunity to share content in this way, the social network may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the social network’s websites for more information about what they do with cookies and how you can manage them.


Cases UK on social networks

We have a variety of pages on social networking sites such as Facebook. If you use these pages, the hosting sites may drop cookies onto your devices. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the third-party websites for more information about what they do with cookies and how you can manage them.


Managing your cookies

You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.

If you change your cookie preferences, you will still be able to browse around the site but certain functions will not be available, for example you will not be able to place an order, set up a new account or access an existing account. Also, by not allowing cookies, some of our standard functionality will not work, for example deleting certain cookies will remove items from your trolley or sign you out of your www.cases-uk.co.uk account. 

Your browsers ‘help’ menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using.

You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won’t collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as ‘clearing cookies’.

Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.

You can find some helpful information about cookies on www.aboutcookies.org

By using the Cases UK website, you are agreeing to our Privacy Policy and Cookie Policy and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please adjust your settings as set out above.

You can manage the cookies on your computer through your internet browser, using the links provided below. Remember that the choices you make in managing the cookies on your browser may impact the experience you have when visiting our website, and other websites.


Browser settings

  • Firefox: http://support.mozilla.org/en-US/kb/Enabling and disabling cookies
  • Internet Explorer: http://support.microsoft.com/kb/196955
  • Safari: http://support.apple.com/kb/index?page=search&product=&q=manage%20cookies&src=support_site.kbase.search.searchresults
  • Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Contact

For further information on the cookies we use on our website please contact us by email via shop@cases-uk.co.uk or by clicking the link below to complete our contact form.

Contact Us

Unit 20, Chelworth Park, Cricklade, Wiltshire SN6 6HE

01793 754 437

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