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Privacy

We take your privacy and security of data seriously at Cases UK. The following page sets out how we look after and process your information, but please feel free to contact us with any specific questions that you may have.

Alternatively, please use the links to the right of this text to select an alternative help topic. 


Cases UK Data & Privacy Policies

This website is operated by GWP Group, trading as Cases UK ("Cases UK/we/our/us"), a company incorporated in England (Company Number 05459368) with registered address at Unit 20, Chelworth Park, Cricklade, Wiltshire SN6 6HE.

As user of the website (referred to as “you/your”) you acknowledge that any use of this website (including any transactions you make) is subject to this Privacy Policy together with our Terms and Conditions.

The purpose of this statement is to set out the purposes for which, and the manner in which, we may collect and use personal information that we may obtain about you. By either registering as a user of any services provided byCases UK on this Website and/or using the Cases UK website generally you consent and agree to this use by us.
Cases UK does not knowingly collect data from any unsupervised person under the age of 18. If you are under the age of 18, you must not use the Cases UK website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.


Use of your personal information

When you register and/or use this site:

You will be asked to provide certain information such as your contact details and possibly credit card or other payment details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

Some of our services will require further details, for example, which will require further information to set up and maintain those services.

In addition we may gather other information about your use of the website, including by the use of cookies (see our cookies policy page).

We may use information you give us or we obtain...

  • to register you with our Website and to manage any account you hold with us
  • to give to companies and organisations whose products we provide to you e.g. product, home and financial
  • to fulfil our agreement with you and to process your order and obtain payment
  • to analyse and profile your shopping preferences (e.g. market, customer and product analysis) to enable us (i) to provide you with a personalised browsing experience when using the website and (ii) to review, develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme
  • we may use your information to make decisions about you using computerised technology, for example automatically selecting products and/or services which we think will interest you from the information we have
  • to administer any prize draws or competitions you may enter.

If you do not wish to receive information of products and services which may be of interest to you either from us or carefully chosen third parties, please select the opt-out option as appropriate.

We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through the website.

We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf.


Crime prevention

In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other retailers and to financial and other organisations involved in fraud prevention and detection, to use in the same way. Without limitation to the foregoing we may disclose any information and data relating to you to the police or any regulatory or government authority including but not limited to law enforcement agencies in response to a request in connection with the investigation of any suspected illegal activities.


Disclosure of your information

We may give information about you to the following companies and organisations , who may use it for the same purposes as set out above:

  • to other companies in the Group
  • to employees and agents of the Group and other approved third parties to administer any accounts, products and services provided to you by the Group now or in the future
  • agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs
  • to other organisations for the administration of prize draws or competitions
  • to anyone to whom we transfer or may transfer our rights and duties under our agreement with you
  • if we have a duty to do so or if the law allows us to do so

Cookies

This site uses cookies which are text files which contain small amounts of information that a website can send to, and store on, your computer or device through your browser. Cookies may be used by us to provide you with, for example, customised information from our website to make our website more user-friendly. In addition, cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website.

We are required to provide you with clear and comprehensive information about the cookies which we use on the site and to obtain your consent to the use of the cookies. In order to comply with these requirements we have prepared a cookies policy setting out information about cookies, detailing the cookies we use and providing information on how to manage cookies on your computer.

By using the Cases UK website, you are agreeing to our Privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the 'Managing your cookies' section for details on how to adjust your settings.

For full details about our cookie policy, please see our cookie policy page.


Security

We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

For further information about the steps we take to protect your information and make online shopping as secure as possible, please see information on secure online shopping.


Product reviews

Around 2 weeks after receiving your product, we may send you an email inviting you to review and rate the product that you purchased. In addition, sometimes we may also ask you if you would like to answer questions related to your product submitted by other customers.

Please be aware that:

  • your review may be shared on other GWP Group sites.
  • once submitted, it usually takes 72 hours for your review, question or answer to appear on the website provided it adheres to our publishing guidelines.
  • your review can be submitted anonymously or if you prefer you can leave a ratings only review.
  • it is not possible for you to edit/remove your review after submission.

If you require any further information on this website or wish to have your review removed, you can contact our customer services team.

We may in our absolute discretion accept or reject any product review which may be submitted to us and may edit any such review for both length and/or content as we see fit. All reviews are submitted on the basis that Cases UK or any member of the GWP Group may use the review in any format and for any purpose as it sees fit and for any marketing or promotional purposes


General

You have the right to see the personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee the contact address below:

Cases UK, GWP Group Ltd, Unit 20, Chelworth Park, Cricklade, Wiltshire SN6 6HE

Please be aware that our website may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

Newsletters / Email Communications

We may use your information to send you a newsletter which provides you with information about us and our products which may be of interest to you. We may send this newsletter electronically (by email or SMS) or by post.

If you do not want us to use your information in this way, please use the unsubscribe link present on any electronic communications we will send to you, or e-mail your name and e-mail address to marketing@gwp.co.uk with the subject line "UNSUBSCRIBE". You have the right to withdraw your consent at any time by contacting us at marketing@gwp.co.uk as detailed above, or by post at Cases UK, GWP Group Ltd, Unit 20, Chelworth Park, Cricklade, Wiltshire SN6 6HE


Changes to policy

We may amend and update this policy from time to time. Any changes in the future will be posted on this page. The date of the latest update to this privacy policy is 15th May 2014.

If you have any other questions or enquiries, please contact us by emailing shop@cases-uk.co.uk or clicking below to complete our contact form.

Contact Us

Unit 20, Chelworth Park, Cricklade, Wiltshire SN6 6HE

01793 754 437

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